Taking Quality to the next level

Well ahead of the transition deadline (September 2018) our Quality Management System has been re-certified to the latest 2015 update of the ISO 9001.

The focus on the new revised standard is moving the organisation towards developing a Business Management System that operates beyond the traditional Quality System. Customer satisfaction as well as the impact of the business on other external parties takes priority and drives the organisation to have an adequate understanding of the environment in which it operates, properly assessing risks and developing relevant contingency plans.

“One of the major changes to this improved ISO 9001 standard is that it has brought alignment between our strategic direction and the management of quality, further embedding continual improvement into the heart of our Organisation. Thus making it easier for us to enhance and monitor our performance when it comes to quality and customer service”, said Andy Pierce, Quality Manager Australia & New Zealand.

“ANZ is one of the first regions to have achieved the ISO 9001:2015 certification”, continued Andy, “Having a well-defined and comprehensive Global Quality Management System (Prysmian Quality Management System), has provided us with the framework for a smooth and successful transition and I have to proudly say that the local Quality team stood up for the challenge and supported all the different functions in the Organisation to consolidate this upgrade”, he concluded.

The new milestone is applicable for Prysmian’s New Lynn plant in Auckland, New Zealand.

With this certification, Prysmian not only leads the way in cable innovation and quality but continues to lead the way in improving customer satisfaction.

See our certificate here

Photo caption: Prysmian Quality Management team during a remote meeting in preparation for the re-certification audit. Starting from left: Zamiur Rahman – QA Engineer, CheeYew Ng – Engineering Manager, Harry Goh – Process Engineer.